About this document. This Privacy Policy ("Policy") explains how r222.click ("r222", "we", "us") processes the personal data of players and visitors based in Pakistan. It should be read alongside the r222 Terms and Conditions. If anything here is unclear, please contact us at support@r222.click before registering.
Who We Are
r222 is an online betting and gaming platform operating at r222.click, specifically designed for players in Pakistan. The platform provides sports betting — including cricket, football, tennis and basketball — along with casino games, Teen Patti, Andar Bahar, Jackpot Slots, Virtual Sports and Esports Betting. All services are provided in Pakistani Rupees (PKR).
For the purposes of data protection, r222 is the data controller responsible for the personal information you provide when registering for an account, making a deposit, placing bets or contacting support. Our designated point of contact for all privacy matters is support@r222.click.
r222 is committed to handling personal data with care, transparency and respect. We collect only what is necessary, we keep it only as long as needed, and we never sell it. That is a firm commitment — not a legal formality buried in a document nobody reads.
Data We Collect
r222 collects different categories of personal data depending on how you interact with the platform. The table below outlines the main categories, specific data points and when they are collected.
| Category | Data Points | When Collected |
|---|---|---|
| Identity | Full name, date of birth, gender, CNIC number | Registration / KYC |
| Contact | Mobile number, email address, city | Registration |
| Payment | Easypaisa / JazzCash account number, bank account IBAN, card last 4 digits | First deposit |
| Verification | CNIC scan or photo, payment method proof | Withdrawal / KYC request |
| Activity | Bet history, game history, login times, session durations | Ongoing use |
| Technical | IP address, device type, browser type, operating system | Every visit |
| Communications | Support chat transcripts, email correspondence content | When you contact us |
- r222 does not collect data about your betting activity on other platforms. We only hold records of actions taken on r222.click.
- Full payment card numbers are never stored on r222 servers. Card processing is handled by a certified payment processor and only a masked reference is retained.
- CNIC images uploaded for verification are stored in a secure, access-restricted environment and are not viewable by general r222 support staff without specific authorisation.
Why We Collect Your Data
Every piece of data r222 collects has a specific, defined purpose. We do not collect data speculatively or "just in case". The table below maps each purpose to the data used and the legal basis relied upon.
- Account creation and management. Your name, contact details and login credentials are necessary to create and maintain your r222 account. Without this data, r222 cannot operate a personalised betting account for you.
- Processing deposits and withdrawals. Payment method details are required to credit deposits to your r222 PKR wallet and to send withdrawals back to the correct payment method. r222 cannot process PKR transactions without these details.
- Identity verification (KYC). Verifying that you are who you say you are — primarily via CNIC — is a legal and operational requirement before r222 processes withdrawals above a threshold. This protects both you and the integrity of the platform.
- Fraud prevention and security. IP address, device information and login history are used to detect suspicious account activity, prevent unauthorised access and identify potential fraud attempts before they affect your balance.
- Responsible gaming monitoring. Bet history and session data are used by r222's responsible gaming systems to identify patterns that may indicate problem gambling, enabling proactive outreach and support where needed.
- Customer support. Support chat transcripts and email correspondence are retained so that support agents have context when you return with a follow-up question, and so that disputes can be investigated fairly.
- Platform improvement. Aggregated, anonymised usage data helps r222 understand which features are working well and which need improvement. No individual player is identifiable in the analytics data used for this purpose.
- Promotional communications (with consent). If you have opted in to marketing, your contact details are used to send you information about r222 promotions, bonuses and new products. You can opt out at any time — see Section 11.
Legal Basis for Processing
r222 processes personal data on one of four legal grounds, depending on the purpose. Understanding which basis applies to each use of your data gives you clarity about your rights in relation to it.
Contract Performance
Processing your identity, contact and payment data to operate your r222 account and process PKR transactions is necessary to fulfil the contract between you and r222 when you register.
Legal Obligation
Identity verification (KYC) and record-keeping are required to meet financial regulation and anti-money-laundering obligations applicable to r222's operations.
Legitimate Interest
Fraud prevention, platform security, responsible gaming monitoring and anonymised analytics are processed on the basis of r222's legitimate interest in operating a secure and sustainable platform.
Consent
Promotional and marketing communications are sent only when you have actively opted in. Consent can be withdrawn at any time from your account settings or by contacting r222 support.
Cookies and Tracking Technologies
r222 uses cookies and similar tracking technologies on r222.click to operate core platform functionality, maintain your logged-in session and collect aggregated analytics data. A brief overview of the cookie types used is below.
- Essential cookies. Required for the platform to function. These include your login session token, security tokens and language/currency preferences. The r222 platform cannot work without these — they cannot be disabled while you use the site.
- Analytics cookies. Aggregated, anonymised data about how players navigate r222 helps the product team identify slow-loading pages, confusing navigation and underused features. Individual players are not identifiable from this data.
- Third-party advertising cookies. r222 does not use advertising cookies or allow third-party ad networks to track players on r222.click. No behavioural advertising profiles are built from r222 activity data.
Managing cookies. You can manage or delete cookies via your browser settings at any time. Disabling essential cookies will prevent you from logging in to r222 or using the platform normally. Disabling analytics cookies has no effect on your betting or gaming experience.
Sharing Your Data
r222 does not sell, rent or trade your personal data. There are, however, specific circumstances in which r222 shares data with third parties — all of which are outlined clearly below. We only share the minimum data necessary for each purpose.
- Payment processors. Easypaisa, JazzCash, NayaPay, SadaPay and our card processing partner receive the payment details necessary to process your deposit or withdrawal. These providers operate under their own privacy policies and data security standards. r222 does not control how they store your data on their systems.
- Game technology providers. Live casino and certain slot titles are provided by third-party software studios. Game activity data — bet amounts, results — is shared with these providers to the extent required to operate the game and resolve disputes. Providers are contractually prohibited from using this data for their own marketing purposes.
- Fraud and AML screening services. Identity verification documents and payment details may be cross-referenced against financial crime screening databases as part of our legal compliance obligations. This is done automatically and does not involve human review unless a flag is raised.
- Regulatory and legal authorities. r222 will disclose personal data to law enforcement or regulatory bodies where required to do so by applicable law or court order. r222 will notify you of such a disclosure where legally permitted to do so.
- We do not share with: advertising networks, data brokers, social media platforms for profiling purposes, or any third party not described above.
Data Retention
r222 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable legal or regulatory obligations. The retention periods for the main data categories are as follows.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years | AML / legal obligation |
| Payment records | 5 years from transaction | Financial regulation |
| Bet & game history | 2 years from date of event | Dispute resolution |
| Support correspondence | 2 years from last interaction | Service continuity |
| Technical / session logs | 90 days | Security monitoring |
| Marketing consent records | Until withdrawn + 1 year | Consent audit trail |
When a retention period expires, data is either permanently deleted or irreversibly anonymised. Anonymised data — which cannot be linked back to any individual — may be retained indefinitely for aggregate statistical purposes.
Security Measures
r222 implements a layered security architecture to protect player data. Security is not a single measure but a combination of technical controls, process controls and access restrictions that work together.
TLS Encryption in Transit
All data transmitted between your browser or app and r222 servers is encrypted using TLS 1.2 or higher. Your login, payment details and account activity are protected against interception.
Encrypted Storage at Rest
Sensitive data — including CNIC details, payment references and account credentials — is encrypted at rest in r222's database infrastructure. Plaintext sensitive values are never stored.
Access Controls
Internal access to player data at r222 is restricted on a need-to-know basis. Support agents see only the minimum data required to handle your query. Access logs are maintained and reviewed regularly.
Two-Factor Authentication
r222 offers optional two-factor authentication via your registered mobile number. Enabling 2FA significantly reduces the risk of unauthorised account access. We strongly recommend activating it in your account settings.
Fraud Monitoring
Automated systems monitor r222 account activity around the clock for signs of unauthorised access, unusual login patterns and suspicious transaction behaviour. Flagged activity triggers immediate investigation.
Breach Notification
In the event of a data breach affecting your personal data, r222 will notify you via your registered contact details as promptly as circumstances allow, along with guidance on steps you can take to protect yourself.
Your responsibility. r222 cannot protect your account if you share your password or allow others to use your device while logged in. Never share your r222 login credentials with anyone — including anyone claiming to be r222 support. r222 will never ask for your password.
Your Privacy Rights
As an r222 player, you have specific rights over your personal data. These rights can be exercised at any time by contacting support@r222.click. Requests will be acknowledged within 2 business days and fulfilled within 30 calendar days.
Right to Access
Request a copy of all personal data r222 holds about you. We will provide it in a clear, readable format.
Right to Correction
If any data r222 holds about you is inaccurate or out of date, you have the right to have it corrected promptly.
Right to Deletion
Request deletion of your personal data where r222 no longer has a legal or contractual basis to retain it.
Right to Restriction
Ask r222 to stop actively processing your data in certain circumstances while a query or complaint is being investigated.
Right to Portability
Receive your data in a portable format (CSV or JSON) so you can transfer it to another service if you choose to do so.
Right to Object
Object to r222 processing your data for marketing purposes or on the basis of legitimate interest at any time.
Note on deletion requests. Where r222 holds data under a legal obligation — for example, identity verification records required for financial regulation — a deletion request cannot be fulfilled until the legally mandated retention period has expired. r222 will explain clearly which data can be deleted immediately and which must be retained, along with the reason and expected retention end date.
Children's Privacy
r222 is strictly an adults-only platform. You must be 18 years of age or older to register, deposit or play. r222 does not knowingly collect personal data from anyone under 18.
If r222 discovers that personal data has been collected from a person under 18, that account will be immediately suspended, all funds will be held pending investigation and the data will be deleted as soon as the investigation is concluded. If you believe a minor has registered an r222 account using false information, please notify us immediately at support@r222.click.
r222 actively implements age verification checks as part of the account registration and KYC process to minimise the risk of underage access to the platform.
Marketing Communications
r222 sends promotional messages — about bonuses, new games, odds boosts and platform updates — only to players who have explicitly opted in to marketing communications during registration or from their account settings.
- Marketing messages from r222 are sent via SMS to your registered mobile number and/or email, depending on your preferences.
- You can opt out of all r222 marketing at any time by updating your communication preferences in your account settings, or by replying STOP to any SMS message, or by contacting support@r222.click.
- Opting out of marketing does not affect your ability to receive important account notifications — such as deposit confirmations, withdrawal processing updates and security alerts — which are operational rather than promotional.
- r222 will never share your contact details with third-party marketers for them to contact you directly.
Updates to This Policy
r222 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law or changes in data processing practices. When material changes are made, we will notify active players via SMS or email using the contact details registered to their account.
- The "last updated" date at the top of this page will always reflect the date of the most recent revision, whether material or minor.
- Continuing to use r222 after a policy update has been published constitutes acceptance of the revised Privacy Policy.
- Previous versions of the Privacy Policy are available on request by contacting support@r222.click.
Contact Us About Privacy
If you have a question about this Privacy Policy, want to exercise any of your data rights, or have a concern about how r222 is handling your personal information, please contact us using the details below. We take every privacy query seriously and will respond promptly.
r222 Privacy Contact. Email: support@r222.click — Subject line: "Privacy Query" or "Data Rights Request". We aim to acknowledge all privacy queries within 2 business days and provide a full response within 30 calendar days. r222 support is available 24 hours a day, 7 days a week via live chat on r222.click for urgent account security matters.
This Privacy Policy should be read alongside the r222 Terms and Conditions and the r222 Responsible Gaming policy, both of which contain additional provisions relevant to how r222 processes player data in specific contexts.